Yes we can: Measuring marketing performance for hospitals and health systems

Now more than ever, healthcare leaders are demanding results for their organization’s marketing and branding efforts. This paper provides a primer for measuring marketing performance for hospitals and health systems. Content includes three main categories of marketing metrics, a simple method for measuring results of an individual marketing activity and strategies for building a marketing performance measurement discipline. The paper also includes a sample metrics report with key questions for marketers to consider.

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Yes We Can
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The Case for Unified Branding in Hospitals & Health Care Systems

This 24-page publication is intended to help hospitals and health care systems understand the potential for increased name recognition, managed cost-savings and improved patient clarity that can be achieved when all elements of an organization are consistently branded.

Brand Hope

Brand Hope: How healthcare marketers can build brands no matter their situation

A safe estimate might be that between 5 and 10% of hospitals are in a position to embrace branding at its deepest and most powerful levels. But what about healthcare marketers who believe in the value of branding?

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Competitive Differentiation Through Innovation

Healthcare consumers are becoming more empowered every day, thanks to their access to information, the growing choices they’re presented within the market, and the spread of consumer-driven health plans. With more and more consumers spending more and more of their own money through HSAs, HRAs and other high-deductible plans, they will become even more demanding.

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